Optamark is the sole owner of the information collected on https://optamark.com/. Optamark collects information from our users at several different points on our site. We may use this information to fulfill your order, send requested product/service information, respond to customer service requests, send you marketing communications, administer contests, surveys, or sweepstakes you may have entered, and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law and when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on our site. In addition, we may purchase additional data about our customers from third-party sources and combine it with the information we have already collected to assist us with our marketing activities.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. Then, we will automatically send your friend a one-time email inviting them to visit the site. Optamark does not store this information after sending this one-time email.
To use My Optamark, a user must first complete the registration form. Registration requires a user to provide a name and email address. We use this information to contact the user about our services even if they have not placed an order.
Special Offers and Updates: Established members will occasionally receive information on products, services, special deals, and newsletters. Out of respect for the privacy of our users, we present the option not to receive these types of communications. If you do not wish to receive future emails, please see the Choice/Opt-out section below.
We communicate with users regularly to provide requested services. Both our production and customer service staff use email and phone information to communicate with customers about issues about their orders.
Our site offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via one of the methods listed below.
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period. You may follow directions in the internet browser help file to remove persistent cookies. Cookies are used by both the My Optamark and the Optamark order section to identify users uniquely, associate user files with orders, and enable the shopping basket. You cannot use our site with cookies turned off.
To make your visit to our website as productive as possible, we track and record activity on our website. However, we want you to know that the tracking technology we use does not identify any personal information about you. It cannot retrieve data from your hard drive, pass on computer viruses, or capture any personal information about you, such as your name, address, phone number, or email address. We only know who you are if you tell us. As is true with most websites, we gather certain information automatically when individuals browse our site and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this non-personal information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base to improve the website’s functionality. We use a third-party tracking service that uses technology to track this non-personally identifiable information about visitors to our site in the aggregate.
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
We use an outside shipping company to ship orders, an email service provider to submit email communications to you on our behalf, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
If Optamark should go through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. If, as a result of the business transition, the users’ personally identifiable information will be used differently than stated at the time of collection, they will be given a choice consistent with our notification of changes section.
We are committed to protecting your information. Security measures are in place on this site to protect against the loss, misuse, and alteration of the information under our control. We offer industry-standard security measures available through your web browser. When you are on this site, the sensitive information you provide, such as credit card and financial information, is encrypted with secure socket layer (SSL) technology and scrambled en route, and decoded once it reaches us. Please remember that email, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured email message.
We will share your personal information with third parties only in the ways described in this privacy statement. We do not sell your personal information to third parties.
Our site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or request that it be deleted/deactivated by accessing your My Optamark account or contacting us at the address listed in the Contact Information section.
We will retain your information for as long as your account is active or needed to provide you with services. In addition, we will keep and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.