How To Send Your Artwork

Digital Files

Once you place an order, you will have the opportunity to immediately upload your art files. If your files are not readily available, you can either attach them when you reply to our confirmation email or use the link in the email to upload your files. This will allow us to properly match your artwork to the exact order you have placed.

Hard Copies

After placing your order, our fax number will appear on the order confirmation page. Please remember to include your order number on any hard copies when faxing your files.

If You Forgot To Send Your File

Don’t panic. Once your order is placed, our Customer Care Representatives will reach out to you and you’ll have the opportunity to email your files.

Special Instructions

The delivery page will include a box for special instructions. You may provide any further information you believe we need. As a courtesy, we offer FREE artwork preparation and your choice of a FREE digital or faxed mockup for your approval before we begin production.

Accepted File Types

Whether you send your files by email, fax, or mail us a hard copy, we accept them all and can work with you. However, for the fastest processing, we do prefer your files in vector format.

Note: Simply changing the file name to a vector file extension is not sufficient to convert the file type.

Preferred Vector File Types:

PDF (Adobe Acrobat)

  • Embed the fonts used or export as generic .eps

AI or EPS (Adobe Illustrator)

  • Embed all linked images and convert any text to outlines

CDR (Corel Draw)

  • Change text to curves

Other Accepted File Types:

DOC, PPT or PUB (Microsoft Office Files)

  • Embed or include fonts

BITMAPS (.jpg, .tif, .pcx, .gif, .png, .bmp)

Raster vs Vector

Full Color Artwork


We ask that your file is at least 300dpi or vector format. If your image does not meet this requirement, please avoid increasing the resolution. This will only create a pixelated and blurry image. Ideally, full-color artwork should be 300dpi or higher when printed.


The bleed area covers the edges of the document.To prevent any white borders from showing, ensure that your background image or color extends slightly past the edge of the document.

Web Images

Images found on the web are usually 72dpi, which is not a high enough resolution for printing purposes. You can also run into copyright issues using web images, which is why we advise against using them in your artwork unless they have been purchased from a stock photo website at a high resolution.